Noticeboard

Patient Information For Clinical Merger  


 


Online Services (EMIS Online) 


Online services will cease from 11th January until 3rd February 2021 due to the merge in clinical systems. You will need to contact us after 3rd February 2021 to request a new login and password.  


 


Repeat Prescriptions  


If you are due repeat prescriptions from 10th January 2021 to 20th January 2021 please contact us before 10th January 2021 to order an extra Prescription.  


 


Repeat Dispensing  


If you are a patient that has repeat dispensing this will cease as of 1st January 2021. This is due to the clinical merge and not being able to cancel or amend future dated prescriptions via the new system.  


 


Appointments  


Appointments from 11th January 2021 to 19th January 2021 will be for urgent issues only. Any routine work will cease during this time. The new system will not be live until 19th January 2021.  


 


Additional Information  


We will not have access to any pathology results.  


We will not have access to electronic documents.  


All routine referrals will be delayed until the new system is live. 

Home Visits

home_visitIf you require a home visit, please telephone the surgery before 10.30am and give the receptionist some indication of the problem so that the visiting doctor will know how urgent the visit is. The doctor is likely to ring you to assess the situation further.

Home visits are essential but they are really for those patients who are PHYSICALLY UNABLE TO COME TO THE SURGERY due to AGE or INFIRMITY ie HOUSEBOUND

We prefer to see in the surgery where we have the facilities to properly examine patients. There we can arrange referral to hospital or further tests more easily and quickly. Furthermore the doctor can see AT LEAST 4 more patients in the time it takes to do a home visit and return.

Telephone Advice

If you are unwell and ring the surgery and find that there are no appointments available, then please give details of your illness to the Receptionist who will then pass the information to the Doctor on call so he can contact you to decide on the best course of action. He may prescribe you something over the telephone or he may call you in to see him. Please ensure that you are available when the Doctor rings back.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website